Lost & found

Have you lost an item during an event at Geneva Arena? Our cleaning teams systematically go through the entire venue after every event. If your item is found, it will be kept at our administrative office.

How to recover a lost item?

1. Contact us by email

Send an email to objets-trouves@geneva-arena.ch, specifying:

• The event you attended and its date
• A precise description of the lost item
• The approximate location where you were seated
• Your contact details (name, phone)

2. Call us

You can also contact our administration on +41 22 710 90 88, ideally late in the day after the show (or even two days later, as it sometimes takes us a couple of days to go through every corner of the venue).

Storage period

Found items are kept for 30 days at our offices. After this period, they are handed over to the lost-property office of the municipality of Grand-Saconnex.